Complaints and Feedback
If you have feedback, we want to hear from you today
Contact Us
To make a complaint, provide feedback, or give us a compliment, you can speak to a Feels Like Home staff member or:
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Complete the form below.
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Email Us: info@flhss.com.au
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Contact us: 1300 035 477
If you would like to escalate your complaint to an external party, we will work closely with external investigative and regulatory bodies to review, investigate, and resolve issues and complaints, respectfully and confidentially. Here are the external regulatory or advocacy agencies who can help you.
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See the details below for third party services.
Disability Royal Commission
Phone: 1800 517 199
Website: https://disability.royalcommission.gov.au/
NDIS Quality and Safeguards Commission
Phone: 1800 035 544
Website: https://www.ndiscommission.gov.au/
Department of Social Services
Phone: 1300 653 227
Website: https://www.dss.gov.au/
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Australian Human Rights Commission
Phone: 1300 369 711
Website: https://humanrights.gov.au/
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Commonwealth Ombudsman
Phone: 1300 362 072
Website: https://www.ombudsman.gov.au/
You can view Feels Like Home's Complaints Policy and Procedures